
Guide
Fees
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Budget
How to Avoid Hidden Charges in Broadband Plans
A practical guide to understanding and avoiding common hidden costs in broadband plans, including installation fees, router charges, and taxes.
Key Highlights
- Always factor in the 18% GST on top of the advertised monthly price.
- Opt for 6 or 12-month plans to often get installation and activation fees waived.
- Clarify if the Wi-Fi router has a refundable security deposit or a recurring monthly rental.
- Ask for a complete breakdown of all charges before finalizing your plan.
The Price You See vs. The Price You Pay
A broadband plan's advertised monthly price can be misleading. Many customers are surprised by extra charges on their first bill. This guide will equip you with the knowledge to identify and avoid common hidden costs, ensuring you know the true cost of your connection upfront.
Common Hidden Costs and How to Handle Them:
- Installation/Activation Fees: This is a one-time charge for setting up your connection. How to Avoid: Many providers waive this fee on long-term plans (6 or 12 months). Always ask if there's an offer to get free installation.
- Router/Modem Fees: Providers may charge a rental fee for the Wi-Fi router or a one-time security deposit. How to Avoid: Most fiber plans now include a free router. Clarify if the router is free to use or if there's a refundable deposit. Avoid plans with monthly rentals.
- Goods and Services Tax (GST): The advertised price is almost always exclusive of GST. Remember to add 18% to the monthly rental to calculate your final bill. How to Avoid: You can't avoid taxes, but you must factor them into your budget. A ₹999 plan will actually cost you ₹1178.82 per month.
- Long-Term Plan Lock-ins: While they offer discounts, be aware of the total cost and any penalties for early termination. How to Avoid: Make sure you are likely to stay at the same address for the duration of the plan before committing.
The golden rule is to always ask the sales representative for a complete breakdown of all one-time and recurring charges before you agree to the installation.