Privacy Policy
Welcome to OpenCompare. Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information as you use our website.
Last updated: October 26, 2023
1. Information We Collect
We collect information in the following ways:
- Information you provide us directly: This includes the data you enter into our AI Plan Recommendation tool, such as your city, internet usage habits, desired speed, price range, and preferred OTT subscriptions. It also includes information you submit through our Contact Us form, such as your name, email address, and the content of your message.
- Geolocation Data: With your permission, we may collect your browser's geolocation data to automatically suggest plans for your city. This is optional and only used to pre-fill the city filter.
- Usage Data & Analytics: We may collect non-personally identifiable information about how you interact with our website, such as pages visited, features used, and plan clicks. This is done through tools like Google Tag Manager to help us improve our service.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide and Improve Our Services: We use the details you provide to power our AI recommendation engine and to filter and display relevant broadband plans.
- To Respond to Inquiries: Information from the Contact Us form is used to respond to your questions and feedback.
- To Personalize Your Experience: Your location and preferences help us show you the most relevant content and deals.
- To Improve Our AI Models: Anonymized user feedback and plan choices help us refine our AI models to provide better recommendations for all users.
- For Analytics: We analyze usage data to understand user behavior and improve the functionality and design of our website.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personally identifiable information to others. We may share anonymized, aggregated data with partners for research and analysis, but this will not include any personal information.
We will only disclose your personal information if required by law.
4. Data Security
We are committed to protecting your information. We use a variety of security measures to maintain the safety of your personal information. All AI-related data processing is handled through secure, server-side functions.
5. Third-Party Links
Our website may contain links to third-party provider websites. We are not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies.
6. Your Consent
By using our site, you consent to our website's privacy policy.
7. Changes to Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. We encourage you to periodically review this page for the latest information on our privacy practices.
8. Contacting Us
If there are any questions regarding this privacy policy, you may contact us at: support@opencompare.com.